How Do I Book A Suite?
Log In or Create an Account: You can book a reservation by logging into your Somma Reservation Account or by creating a new account.
Designate the Primary Guest: One person in the room will book the reservation and be considered the “Primary Guest.” This individual will add additional guests during the booking process.
Prepare Your Payment: Have your credit card ready before you start the booking process.
Step 1: Select the Number of Adults: Choose the number of adults staying in your room. Rooms are available for 1, 2, 3, or 4 adults. You can add your guests during the booking. If you plan to add children, you can do so through your Somma Account after making your reservation.
Step 2: Choose Your Room Type: Select your preferred room type, and consider having a few backup options in case your first choice is sold out.
Step 3: Select Add-Ons: The event offers extra nights, airport shuttles, and more when you select your room. Additional items can also be added later based on availability.
Step 4: Review Your Reservation: Check your reservation details. You can remove any add-ons by clicking “remove” below the item. Once everything looks good, click “Check Out.”
Step 5: Add Your Guest: Your information will be listed as Guest 1. Below, add the information for Guest 2. If you don’t know who your guest will be at the time of booking, simply check the box “Will provide name later.”
Step 6: Choose Your Payment Method: Indicate who will be financially responsible for the reservation. You can select ‘Pay in Full’ or opt for the Payment Plan.
Step 7: Accept Terms & Conditions: Enter your card information and acknowledge automatic billing if you are joining the Payment Plan.
Step 8: Protect Your Reservation: After completing your booking, you will be directed to a page where you can purchase travel insurance. While you can insure your trip with any provider, we partner with Allianz to offer plans that cover the per-person cost of your reservation. To ensure full coverage, each guest should purchase their own plan.
Please note: ADA cabins are in limited supply.
If I Start Booking And Do Not Finish, What Happens And Can I Go Back And Resume?
Yes, you have 20 minutes to complete your stateroom booking before it returns back to inventory.
What Information Will I Need In Order To Book A Cabin?
The first step in booking your cabin is to create a Somma account here if you have not sailed with us in the past. If you have sailed with Somma or the Dave Koz Cruise before, or are currently booked on one of our cruises, you already have an account, which can be accessed here.
Before booking your cabin, make sure you have the following information handy:
First and Last Legal Name (as it appears on your Passport)
Date of Birth
Phone Number
Email Address
Address
Country of Citizenship
Payment Method (if guests are splitting payment, we need this information for all guests)
Will I Receive A Reservation Confirmation?
Yes! Once you complete your reservation, you will receive an email confirmation that includes your Somma Reservation Number and all relevant details.
About 4-6 months before your sailing date, we will start sending you a series of emails. These emails will provide insights on what to expect during your upcoming cruise.
Additionally, these emails will contain your Cruise Line Booking Number. This number will enable you to complete your Pre-Boarding Check-In, purchase Drink Packages and Wi-Fi Packages, schedule excursions, book spa appointments, and make reservations at Specialty Restaurants.
What Are The Age Requirements For Somma?
Somma is all ages and family friendly. Children under the age of 18 will be charged at full price. Children under the age of 2 will be charged for port fees and taxes only. Children under the age of 18 must be accompanied by a parent or guardian over the age of 18 at all times.
Silversea will not accept reservations for infants 6 months or younger for non-transocean sailings, 12 months or younger for transocean sailings at the time the cruise commences. Cruise Lines cannot accept a booking or carry any guest who will be 24 completed weeks or more pregnant on the last day of the intended cruise. All pregnant women are required to produce a physician’s letter stating that mother and baby are in good health, fit to travel, and that the pregnancy is not high-risk.
Rules for cruising alone: Passengers must be 21 years old to travel on their own. An adult over 21 years must accompany every five passengers under age 21 on the same reservation.
Minimum age to leave the ship on your own: Passengers must be 18 or older to go on a ship-sponsored shore excursion on their own. Minors under 16 can go ashore without adult supervision provided parents and guardians inform the ship’s security officer of their decision.
Shipboard venues with age restrictions: Passengers must be 18 or older to enter the casino and gamble. Use of the fitness center is restricted to passengers 16 and older.
How Can I View or Modify My Reservation After Booking?
You can review your existing booking by clicking [here]. After clicking the link, sign into your Somma account to access your reservation, where you can update your contact and payment information, among other details. If you prefer to speak with a reservationist, please call Redwood Travel Partners at 888-471-3313 or 415-231-7411 during our operating hours (Monday to Friday, 9:30 AM - 4:30 PM PST).
You are welcome to upgrade to a new cabin if available. If the cabin you desire is sold out, please contact us at 888-471-3313 or 415-231-7411 during our hours of operation. If a cabin becomes available, we will notify you, and you will be charged the difference in cost. All requests will be processed in the order they are received, based on availability, and may result in a cost difference for your reservation. Please note that we cannot guarantee that any request will be granted.
Can I Change My Traveling Companion?
You may change your traveling companion up until final payment free of charge. After final payment, there is a $100 change fee up until two weeks before sailing. Changes less than two weeks before sailing cannot be accommodated. All parties involved must be aware of the changes occurring so all guests must send an email acknowledging any changes. Please send your emails to info@redwoodtravelpartners.com.
How Do I Know If I Have Accepted The Terms And Conditions? If I Have Not Yet Accepted, How Can I Accept The Terms And Conditions?
If you have not yet accepted the cruise Terms and Conditions, please make sure you do so as soon as possible to ensure that your reservation is not cancelled. If you are not sure whether or not you have accepted, you can check your terms and conditions status by logging into your account.
Simply log in to your account and look for an “Accept Terms” button under the reservation. If this button appears, you have not accepted the terms and conditions. Click this button and follow the instructions.
If you do not see this button, this means that you have already accepted the terms and conditions. You may also click on View/Modify under your reservation and you will be taken to the Payment page, which will list all of your important information including cabin number, dining time and Terms and Conditions status on the left-hand side of your screen.
What is the cancellation policy?
CANCELLATION POLICY
Please review the cancellation policies specific to this chartered cruise, as they differ from the standard Silversea cruise line policies.
All guests must adhere to the Cruise Line’s Guest Health, Safety, and Conduct Policy. Cruise Lines reserves the right to deny boarding, quarantine, or remove any guest who tests positive for COVID-19 or fails to comply with vaccination, testing, or other health and safety protocols. They also reserve the right to deny boarding for any other reason deemed appropriate. No refunds or compensation will be provided for denial, removal, or quarantine under any circumstances. Additionally, no refunds or compensation will be issued for not traveling due to illness, family emergencies, passport issues, or any other reasons. It is HIGHLY recommended that you obtain travel insurance and fully understand the terms of the policy you purchase.
If you have travel insurance and need to cancel for a covered reason, you can file a claim with your insurance provider to recover any lost payments. Please inform Redwood Travel Partners of your cancellation so we can provide the necessary documentation for your insurance claim. The responsibility for travel insurance lies solely with the traveler, and Somma or Redwood Travel Partners will not be liable for any reimbursement denials, errors, or omissions related to travel insurance.
CRUISE POSTPONEMENT: In the unlikely event that this cruise is postponed and refunds are offered, they will incur a 4% deduction to cover credit card processing fees charged to Somma for each payment processed.
All payments are non-refundable. Guests are strongly encouraged to purchase travel insurance to mitigate this risk. For questions regarding trip insurance coverage, please contact Allianz or your preferred travel insurance provider.
In the rare case of an approved cancellation, you will forfeit your deposit plus 10% of the total funds paid. All deposits are NON-REFUNDABLE.
Can I Use My Cruise Line Loyalty Program To Earn Perks? Can I Gain Points For This Sailing?
Yes, you can earn points for sailing on the Somma cruises. Unfortunately, you cannot redeem any earned perks through your cruise line membership. If you have questions regarding a specific perk or amenity, you are welcome to contact the cruise line directly. If you speak with the cruise line, please make sure they understand that you are trying to redeem perks on this full-ship charter.